National Comfort Institute Inc. : Performance-Based Contracting

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Next Conference: April 16-17, 2012 in Cypress, CA
For more information or to register call 800-633-7058

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Building a successful performance-based business is like assembling the pieces of a puzzle. You need all the parts to make it complete. More importantly, you must be sure every piece fits the company mission and culture so they join to become a single powerful force.

Let the NCI Regional Conference help you put it all together! David Holt and John Garofalo -- NCI coaches who are experts with their own HVAC business-building backgrounds -- will provide the knowledge and tools you need to guide and support you throughout this game-changing journey.

NCI's Two-Day Regional Conference defines each piece of the puzzle and outlines the steps you'll need to climb as you construct your successful performance-based business:

Leading Your Performance-Based Business
In this session you learn what makes a Performance-Based business stand apart from competitors. Discover the steps needed to become a better leader for your team and steer the direction of your company's future. Session highlights include:
• What behaviors and characteristics are needed to grow your Performance-Based Business?
• What is a Performance-Based Business?
• Why is Leadership critical to your success?
• What does a Performance-Based Leader do?

Creating Your Performance-Based Team
Learn how to analyze your team's performance and set performance behavioral standards. This session covers the key tactics to put in place to begin creating a team of high performers. Session highlights include:
• Setting behavioral performance standards for your company
• Analyzing the current performance in your company
• Key tactics for creating a team of high performers

Defining Your Performance-Based Process
Behind every successful team are the right tools and processes. In this session, you will learn how to cultivate and grow your performance-based business with supporting processes. Session highlights include:
• Educating and training your team on Performance-Based Contracting™
• Differentiating your company to your customers
• Lead generation
• Quality standards
• Using Key Performance Indicators to measure performance

Implementing Your Performance-Based Business Plan
This session covers how to implement everything you learned in the previous sessions - putting your leadership into practice and building a high performance team with the right processes. Learn about the tools NCI has in place to help you plan and build your Performance-Based Business. Session highlights include:
• How to Implement Your Performance-Based Business Plan
• NCI support & training that can help your Performance-Based business succeed
• Customer Service & Technician Communication Training
• Business Leadership Academy - Work "On" your business instead of "In" your business
• Sales Performance Academy - The "Comfort Advisor" Approach

Networking Reception
An important part of every conference is networking with other Performance-Based Contractors. Meet new people and renew old acquaintances while enjoying a beverage at this popular event.

Tour a Local Contractor's Facility (off-site, optional)
On day two of the conference, you'll have the opportunity to tour FisherAir, Brea, CA. to see how one of your peers operates!

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Upcoming Training Programs

Air - New Orleans, LA
Air - Mason City, IA
Air - Austin, TX
Air - Minneapolis, MN
Air - Denver, CO
Air - Cleveland, OH
CO - Cleveland, OH

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