Motivate Performance with Scoreboards – How many maintenance agreement customers do you currently have? How many non-agreement customers enrolled in your agreement program this week? What is your average service invoice amount? What additional revenue is being generated through accessory sales? Which service technicians are your top performers and which ones need more training? It's a simple truth - what gets measured gets done. During this session, you'll learn how regularly-updated scoreboards displaying key performance indicators will help improve the performance of your entire service and maintenance team.

BONUS! - Conference participants will get digital layouts of scoreboards to use for tracking and measuring the success of lead generation progression as soon as they get home.

Tuesday, 1:45pm - 3:00pm &
Wednesday, 1:00pm - 2:15pm