Having Passion for the Industry - Comfort Inc August 2013 Speaking with Comfort Incorporated owner Richard Williams and General Manager Todd Lynn quickly reveals their passion for the company and the HVAC industry. As Richard puts it, “We wake up every morning to a...
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Have It Your Way: Branding Your HeatMaxx™ and CoolMaxx™ Service Upgrades
Since we've added the HeatMaxx and CoolMaxx programs to the new NCI air balancing training seminars, we've been excited to see so many contractors successfully implementing these services into their businesses. Many who have excelled with these programs have taken...
Harvesting Summer Leads – Now Is The Time To Reap
That quiet time is just around the corner. Those days when the heat subsides, but it's not cold yet. The panic shifts from "How am I going to get all this work done?" to "We gotta sell something!" This is a great time to get caught up on the air diagnostic leads that...
Hard to Pinpoint CO Problem? Narrow It Down
by Jim Davis
Have you ever noticed a distinct change in CO readings when the blower comes on? Most technicians believe this indicates a cracked heat exchanger. But could it be something else? There are at least three scenarios that could cause this situation on Natural Draft and...
Performance is the Future of the HVAC Industry
by Michael Weil
Contractor Spotlight: Performance is the Future of the HVAC Industry by Mike Weil All Pro Plumbing, Heating and Air Conditioning evolved into a Performance-Based Contracting™ firm from humble beginnings in 1991 when it was a plumbing company known as Discount Drain....
Goal Setting That Works!
by Nita Brooks
Goal Setting That Works! Nita Brooks, NCI Business Solutions Development Manager Goal setting is a powerful process that will allow you to take control of the direction of your future and personal development. When done properly, goal setting changes your life and...
Getting a Diagnostic Test From a Service Call
by National Comfort Institute, Inc.
Besides the valuable information the reading provides to help resolve the service call issue, it can be a prime lead-in to selling a complete system diagnostic and potential duct renovation work. To provide your customers with air conditioning systems that perform as...
Generate New Work With CO & Combustion Testing
by National Comfort Institute, Inc.
In addition to keeping your customers safe and saving them money, CO and Combustion Testing can be a very lucrative source of revenue for your contracting company. One of the main benefits of testing is the repair work it generates. These repairs are offered by few of...
Gas Pressure Adjustments Done Right
by Jim Davis
Whether starting up new equipment or servicing existing equipment you should never assume that the recommended gas pressure of an appliance will assure safe or adequate operation. Performance cannot be determined until combustion testing has been completed. There are...
Friday Morning Training
One common trait of successful NCI contractors is that they provide some form of continuous training to technicians, salespeople and installers. One traditional time slot for this training is Friday mornings. Few manage to hold training every Friday, but those that...