NCI Article Library

High-Performance HVAC Resources

Coaching Transforms Your Future

Coaching Transforms Your Future by Nita Brooks, NCI Business Solutions Development Manager A big responsibility of leadership is building future leaders. The good news is that building future leaders not only develops winners on the team, it also creates a path to...

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CO Monitor Sales Tips

We received two great tips on creative ways of selling Low-level Carbon Monoxide Monitors and using them to help close sales. The first tip is from NCT Member, John Jones of ABC HVAC CO., Clarkston, MI. When one of John's service techs offers the NSI 3000 low-level CO...

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CO Monitor Interference

Over the years there have been many reports of CO Alarms and Monitors going off or showing low CO levels on their digital read outs and yet no detectable CO problems were uncovered. The problem here is that Monitors, Alarms, even Analyzers, using electrochemical...

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CO and Combustion Diagnostics: Cause Versus Symptom

Jim Davis, Senior Instructor, National Comfort Institute When using the NCI Combustion Diagnostic Reports and Diagnostic Matrix, it is important to recognize the most likely defect/cause of the problem, versus a symptom that it creates. Specifically, a defect/cause is...

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CO & Combustion Repair Procedures

Many NCI members have requested that we include repair procedures in our member downloads. October's theme is CO and Combustion testing, so we have included some one-page repair procedures that you'll find helpful this fall while addressing heating system performance....

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Closing More Sales The Performance-Based Way

Closing More Sales The Performance-Based Way by David Holt, NCI Director Sales & Service Leadership The rapid pace of technological development means that no manufacturer can maintain a competitive edge for very long. Manufacturers develop a hot new box and,...

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Choose Your Venting Options Wisely

There are many applications in the field where conditions don't allow for conventional methods equipment venting, or when existing venting won't work. When you're faced with the decision to add venting assistance, you have two basic options: Draft Inducers, or...

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