One of the secrets to high morale, motivation and productivity within the work place is effective employee appreciation. Every employee has a need for praise & recognition - the more immediate, the better. Relying on annual performance reviews is simply not...
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Performance Maintenance Agreements: Go Beyond the Equipment
by David Holt
Performance Maintenance Agreements By: David Holt, NCI Director Sales & Service Leadership In his ContractingBusiness.com article, “A New Dimension in Service Agreements”, NCI President Rob Falke opens with this statement: “Traditional service agreements are...
People Trust People
While you might receive leads from someone coming across your website or seeing your ad in the newspaper, you'll get the very best customers from your very best customers who have done business with you. To understand why, you simply need to look at the nature of your...
How the Performance-Based Approach Can Make 2016 the Best Year Ever
by David Holt
How the Performance-Based Approach Can Make 2016 the Best Year Ever by David Holt, NCI Director Business Training & Coaching Will your 2016 be happy or sad? Nobody really knows what the year will bring, but one thing is for sure – you can make it happier for your...
Oversized and Underperforming Equipment
Energy Stewards International, NCI's sister organization in Des Moines, completed an interesting study in Iowa providing new evidence that although most equipment is significantly oversized; it performs so badly that it is actually about the right size. If this is...
Outside Air Formula
by National Comfort Institute, Inc.
Some field test conditions do not allow for accurate or convenient measurement of outside air CFM. But the percentage of outside air can be calculated using three simple temperature measurements. OAT - Outside air Temperature. This is the temperature of the air...
“ONE” More Time – Leadership
"Leadership is leaders inducing followers to act for certain goals that represent the values and motivations----the wants and needs, the aspirations and expectations - of both leaders and followers. And the genius of leadership lies in the manner in which leaders see...
Oasis Air Conditioning
by National Comfort Institute, Inc.
If you're involved in volunteer and community service projects around Bakersfield, California, chances are you'll run into Oasis Air Conditioning's Ben Dominguez, or an Oasis employee. For NCI Member of the Month Ben and his team, being part of the community means...
NOX – How Does It Affect Us?
by Jim Davis
NOX - How Does It Affect Us? by Jim Davis NOX is defined as oxides of nitrogen and is the combination of NO + NO2. It starts to form in the combustion process in the hot flame zone of combustion between 2500º to 2800º, combining nitrogen in the air with oxygen. Some...
Now That We’re Trained, What’s the Next Step?
After an air balancing seminar in Sacramento, California last month, a contractor asked "So now that we're trained, what do we do next?" I must admit, I thought that's what we'd been talking about for the previous three days, but the question was honest and required a...