Nita Brooks On the first day of summer 2017, Nita Brooks died of cancer. On that day, National Comfort Institute, Inc. (NCI) lost an important team player, Skip Brooks lost his wonderful wife, Angie Doyle lost her mom, and Nita’s many acquaintances across the country...
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What Can Sir Isaac Newton Teach Us about Duct Renovation
What Can Sir Isaac Newton Teach Us about Duct Renovation by David Richardson When Sir Isaac Newton’s name is mentioned, many of us think of him getting hit in the head with an apple and discovering gravity. However, Newton can be credited with much more than this....
New Workbooks Enhanced Diagnostic Selling Process
One of the downloads in last month's newsletter was the Heating System Workbook. The response to this new sales and diagnostic tool has been encouraging. We had a significant number of calls offering adjustments, improvements and ideas for how the workbook could be...
New CO and Combustion Seminar Unveiled
by Jim Davis
NCI's Carbon Monoxide and Combustion seminars have undergone a major renovation this summer. The great mind of Jim Davis has been at it again. New forms, updated procedures, improved teaching tools and reinvented learning exercises have been flowing out like CO from...
Never Downplay the Value of a Visual Inspection
by Jim Davis
While performing complete combustion diagnostics is critical, visual inspection is often what solves problems before start-up and allows us to fix them. Because environmental conditions constantly change, even the most experienced technician can be fooled using...
Never Downplay the Importance of a Visual Inspection
by Jim Davis
While performing complete combustion diagnostics is critical, visual inspection is often what solves problems before a start-up, and allows us to fix them. Because environmental conditions constantly change, even the most experienced technician can be fooled using...
NCI Summit 2007 PerforMaxx Awards
by National Comfort Institute, Inc.
National Comfort Institute held its first PerforMaxx™ Awards ceremony during PerforMaxx Summit in Charleston S.C. in February. The awards were created to recognize outstanding achievement in areas relating to Performance-Based Contracting and service to the heating...
NCI Project Workbook: Thanks for the Feedback!
In December we released the NCI Project Workbook -- an eight page document designed to organize the forms and procedures used during an air diagnostic sales call. We received many calls and emails expressing thanks, kudos, and best of all, ideas for improvement. The...
NCI Practical Standards vs. HVAC Industry Standards
You may often hear NCI refer to what we call Practical Standards. Sooner or later the question is asked; "What's the difference between HVAC industry standards and NCI Practical Standards?" The purpose of this article is to explain the difference to help you better...
NCI Photo of the Month – Sept 2010
Out with the bad air and in with the... bad air again. From the look of the equipment, this has been going on for a while. When David showed this one to Jim Davis, his hair stood on end! Photo submitted by David Richardson, Richardson's Heating & Air. Submit your...