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NCiSeries Webinars


Offering Services to Customers

How to Deliver Ultimate Service

Do you know how to deliver services that blow away the competition and keep customers raving?Building a legacy of customers who trust and love you means delivering consistent services that exceed expectations with safety, hea... More Information
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Successful Tips for Selling to Women

Do you adjust your selling style in your sales presentation when selling to women? If not, you could be missing out on some important differences in the buying styles of women and men! This webinar shares valuable tips tha... More Information
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Turning Callers Into Customers

Are you capturing customers and filling the job boards on every call? Find out how to turn calls into opportunities with communication tips you will learn in this webinar. Learn supporting practices to put in place that will ... More Information
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Performance-Based Selling

Closing More Sales the Performance-Based Way

Are you great at servicing and installing high-performance HVAC systems, but you still struggle with closing enough sales to generate the profits you deserve? Then you may be focusing on just selling HVAC boxes instead of the... More Information
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How "Overcoming Objections" Can Actually Cost You the Sale

"Overcoming objections" is often considered to be the most important element of many traditional sales processes. However, the more you try to overcome resistance, the more resistance you can actually create with your prospects. More Information
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How to Draw and Document a Home's Floor Plan in the Field

Every job has to start somewhere. The purpose of this webinar is to give you a simple step-by-step guide that will help you draw a concise, yet detailed, home floor plan in a short period of time. This important document be... More Information
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i-NCI Home Comfort Analysis: The Ultimate Diagnostic Tool

When a customer calls to get a price for a new HVAC system, do you talk more than they do? If the answer is "yes", you really need to attend this informative webinar. Many people in our industry think they are obligated to t... More Information
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Save Time, Money & Resources with i-NCI's Forms

Are you tired of competing with low bid contractors? Jump ahead of the competition with an up-to-date, professional method of capturing technical data during the Home Comfort Analysis (HCAT)! The i-NCI electronic version o... More Information
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Total Cost of Ownership

Show your customers the total cost of ownership with a true system solution, instead of just replacing the equipment. In this webinar, performance-based contractors learn how to overcome cost objections by explaining all o... More Information
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Weatherproof Your Business with Performance-Based Contracting

Are you tired of being at the mercy of seasonal swings?

If you are looking for a way to become less weather dependent and develop a more predictable flow of business year-round, this webinar is for you! More Information
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Planning, Spending & Managing Money

Add to your Bottom Line with Gold Dust

It is bad enough that the HVAC industry averages only 3% or less Net Profit. Can you really afford to give any of your profits away? You may not even be aware of how unseen and unrecognized issues, called "gold dust", filte... More Information
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Cash is King

Just generating sales is not enough without a true understanding of the flow of cash into and out of your business that is associated with making your sales. In this webinar, you will learn why CASH is critical when it comes... More Information
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Quick Checks to Keep Your Eyes on Overhead

Effectively managing an HVAC company takes a proactive team. Producing revenue at the correct gross margin, only to have it swallowed up below the gross profit line, is a fruitless effort. In this webinar, participants le... More Information
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Succession Planning

Has your "5 year retirement plan" been talked about for the last 10 years? Planning for the future of the company "without you" is a responsibility of all good leaders. To be able to eventually enjoy retirement, you need a s... More Information
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Track Performance with Departmentalized Budgets

Are you measuring the performance of each area of your business? Do you know what departments are profitable and what may be dragging your net profits down? In this webinar, John Garofalo shows you why combining labor for... More Information
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