Residential HVAC System Performance Live Online - Utility Sponsored

Residential HVAC System Performance Live Online Certification Program

Test, Diagnose, and Improve Total HVAC System Performance

Register for this training now!

In this certification class you and your field people will learn how to:

  • Discover and repair hidden energy-draining comfort system defects other companies miss every time
  • Reduce call-backs and increase customer satisfaction
  • Guarantee results using NCI’s exclusive System Delivered Btu technology
  • Test both new and existing installations
  • Provide real solutions through system renovations and documented results


  • Increased sales and customer loyalty through professional testing and diagnostics services
  • Increase average equipment changeout tickets by 100% or more by uncovering and repairing hidden system defects that lead to reduced comfort and increased energy consumption
  • Reduce warranty and call-back costs by up to 70% by diagnosing and correcting the real problem the first time
  • Improve system operating efficiency from an average of 57% to over 90% - with the ability to prove your results to your customers
  • Enhance profitability by selling highly profitable services at gross margins generally exceeding 60%
  • Use HVAC performance diagnostic techniques to identify and solve system performance issues, improve IAQ, and reduce energy consumption
  • Set yourself apart in your marketplace as a true beyond-the-box HVAC expert, and the go-to contractor to solve long-standing problems

Unique HVAC Industry Certification

For the first time, the HVAC Industry has training that addresses the vital importance of measuring delivered Btus of the total HVAC system at the equipment and into the conditioned space. By taking the certification exam after completing the class, you can earn NCI’s Residential System Performance Specialist certification.

This is the only certification of its kind and once earned, will set you light years ahead of your competition. Add this to your company's portfolio of performance-based NCI certifications and deliver true system performance to all your customers.

This online course features numerous hands-on demonstrations that include how to use the test instruments, proper testing locations, and live testing and interpretation of readings.

What you get:

  • 16 hours of live online training over a 4-day period – typically 2 days a week.
  • A printed workbook that allows you to follow the class and perform written exercises
  • A portable Field Reference Guide designed to help you perform field testing and diagnostics
  • Numerous downloadable materials including NCI's exclusive Test Procedures, Fan Performance and Duct Sizing Tables, Cooling Performance tables, Filter Sizing Procedures, Grille and Register Selection, Manufacturers Engineering Data Locators, Report Forms, and more – 41 downloads in all!
  • By completing this class, you qualify for NCI’s Residential System Performance Specialist certification exam
  • Qualify for 16 NCI Continuing Education Units (CEUs) for recertifying up to two existing NCI certifications (additional recertification fees apply).

Residential HVAC System Performance Online Live Training Program Overview

This training consists of four, 4-hour classes over 4 days, typically over a 2-week period

Day 1: (4-hour Online Class)

  • Introduction and Webinar Logistics
  • Introduction to System Performance Testing
  • Static Pressure Testing – with hands-on demo
  • Static Pressure Diagnostics and Repairs - with hands-on demo

Day 2: (4-hour Online Class)

  • Determine and Measure Equipment Airflow – Part 1
  • Determine and Measure Equipment Airflow – Part 2
  • Measure System Airflow and duct leakage - with hands-on demo
  • Measuring Total and room-by-room airflow

Day 3: (4-hour Online Class)

  • Temperature Testing and Diagnostics
  • Duct system temperature loss and gain - with hands-on demo
  • BTU Measurement and Enthalpy Change
  • Measuring total system BTUs - with hands-on demo

Day 4: (4-hour Online Class)

  • Introduction to installed performance under real field conditions
  • Heating and Cooling System Performance Scores with hands-on demo
  • System Performance Renovation Opportunities
  • Class Review and Exam Preparation


Residential System Performance Training Pricing

Regular Price with Certification Exam: $750
Special Contractor Price Co-Sponsored by California Utilities: Just $100!*

*This special pricing is available exclusively to HVAC professionals who work in Southern California Edisons's territory. Your final registration is subject to verification for discount eligibility.

Certification exams are offered online through our secure, proctored website.

NCI certifications are valid for two years. Recertification is achieved with 8 hours of NCI continuing education.


Up to 16 NCI Recertification hours are also available with this class – Call Customer Care at 800-633-7058 to enroll in Recertification. CLICK HERE to view qualifying Recertifications for this class.

Recertification with 8-hours over two days of Residential System Performance (training included): Just $50 per Recertification (a $465 value).

Continuing Education Credit

This class qualifies for Continuing Education Units (CEUs) for NATE and BPI recertification, and for licensing CEUs in several states. CLICK HERE to learn more.

Upcoming Training Events:

Residential System Performance Online Live Training Program - SCE

Aug 20 thru Aug 28 Online
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