NCI University

Online Courses from NCI

Advanced Technical Training Online Courses from NCI Business Management Training Online Courses from NCI Customer Service Training Online Courses from NCI Basic Technical Training Online Courses from NCI
NCI Exclusive Webinars

From owners and managers to office staff and field techs, you'll find the training you need for every type of employee – at all learning levels.

NCI Online University courses focus on several areas of training:

  1. NCI-specific training on testing and measuring HVAC systems with an emphasis on performance-based results
  2. Exclusive NCI training including business management, soft skills, customer service, dispatching, finance and accounting, installation, service management and much more
  3. Basic HVAC training aimed at preparing students for the various NATE certifications along with controls, boilers and other equipment

Some Benefits of NCI's Online University Training

  • Training is available any day, any time, 24/7
  • Reinforces in-person training, and can help prepare for in-person training
  • Enables you to train all of your employees - affordably
  • Gets your entire staff on the same page
  • Saves travel expenses
  • Supports your Performance-Based Contracting™ culture
  • Training is available for all levels – from HVAC fundamentals to advanced courses
  • Numerous courses qualify for NATE CEUs

NCI Members: you are entitled to a discount on virtually all of the training in our entire online campus (add on the Learning Excellence package to your membership to get unlimited access for your entire team via the included NCI Learn24/7 Subscription, see below). The Online University is also available for non-members to access. Online training is convenient and affordable for all that enroll.

 

Advanced Technical Training

The courses listed below are included for NCI Learn24/7 subscribers (NCI Members who have added the Learning Excellence program to their membership). Become a member to add this subscription to your membership. Not a member? No problem, almost every course is available either a la carte, or as a bundle to every registered user of our site.

These courses are exclusive to NCI and can not be found anywhere else. As a purchase, all courses are available 24/7 for 30 days from when the payment is processed. Courses include a certificate of completion that can be printed or saved upon passing or finishing the course. You can attend the course as many times as you like during the access period. You can start and stop the course at any time. Returning to the course, the site will ask you if you want to pick up where you left off. All courses in this area are fully voiced-over and some include downloads to assist you in your learning experience.

 

Business Management Training

Learn about understanding the relationships between the home and HVAC systems and connecting the dots between training, technology, and implementation. Classes cover all aspects of managing a Performance-Based Contracting™ business, tying the technical and non-technical aspects together.

The courses listed below are included for NCI Learn24/7 subscribers (NCI Members who have added the Learning Excellence program to their membership). Become a member to add this subscription to your membership. Not a member? No problem, every course is available either a la carte, or as a bundle to every registered user of our site.

These are NCI-exclusive courses which cannot be found anywhere else. As a purchase, all courses are available 24/7 for 30 days from when the payment is processed. Courses include a certificate of completion that you can print or save after passing or finishing the course. You can attend the course as many times as you like during the access period. You can start and stop the course at any time. Returning to the course, the site will ask you if you want to pick up where you left off.

 

Customer Service Training

Service is the key to Performance-Based Contracting™. Classes cover everything from setting up your accounting to dispatching, proactive customer service and more. Learn the importance of lead generation, sales, and product delivery as the engine that makes home and HVAC performance work.

The courses listed below are included for NCI Learn24/7 subscribers (NCI Members who have added the Learning Excellence program to their membership). Become a member to add this subscription to your membership. Not a member? No problem, every course is available either a la carte, or as a bundle to every registered user of our site.

As a purchase, all courses are available 24/7 for 30 days from when the payment is processed. Courses include a certificate of completion that you can print or save after passing or finishing the course. You can attend the course as many times as you like during the access period. You can start and stop the course at any time. Returning to the course, the site will ask you if you want to pick up where you left off.

 

Basic Technical Training

These additional courses are great for catching up on some basics from HVAC and electrical to software skills. All the courses in this area of the online unversity are pay-per-use and available to all, but NCI members get a discount. Some courses qualify for NATE CEUs. You must take all the courses in a series to qualify for the CEU's for that series.

Self-Study Reviews

Prep your personnel for NATE recertification with these self-study reviews. These reviews are done in four very comprehensive sections. Each allows 30 days subscription to review materials. Assessment can be taken multiple times to gain knowledge competencies. (Reviews are not CEU recognized.)

Mentored Classes

These specialized classes provide you with a Subject Matter Expert (mentor) to assist with questions and all course materials for the duration of the training. Each class allows 60 days subscription to complete. Must obtain a 75% or higher to obtain CEU recognition.

Individual Modules

These self-directed modules come in a variety of pertinent topics from understanding circuitry to measurement of airflow. Each module allows 30 days subscription to complete. Must obtain a 75% or higher to obtain CEU recognition. You may add a mentor to some of the modules to assist you for an additional fee.

 

NCiSeries Webinars

NCiSeries webinars feature technical, business, sales, and marketing educational sessions led by NCI's coaches, instructors, and knowledge leaders. NCI Members with the Learning Excellence program have unlimited access to our webinars which are included in their membership. Non-members and other NCI Members may purchase individual webinars from archive. All NCI Members receive a discount on every purchase, including webinars.

Go To The NCiSeries Webinars

 

NCI Learn24/7™ Subscription

This exclusive NCI Online University subscription allows unlimited access to all NCI-created online training. You can enroll your employees in any of the NCI-featured self-directed online classes available. The Subscription is available only to NCI members, and is one of the benefits of adding the Learning Excellence Bundle to your membership. Interested in NCI Membership? Find out more here or call 800-633-7058 to find out more.

Students may be enrolled in this program only by your company's primary NCI Membership Contact. If you're not sure who that is, please contact customer service at 800-633-7058. Students can request enrollment via the site.

Through the NCI Learn24/7™ Program, you can cross-train your staff with our NCI-created online modules. Cover the fundamentals and more of Performance-Based Contracting with these quick and easy how-to's.

NOW FROM NCI: Included in your NCI Learn24/7™ Subscription is access to the NCiSeries Webinar Archive, a $1,200 value! Contact NCI at 800-633-7058 to register for NCILearn24/7™ and supplement your education with our valuable Webinars. Read below to learn more and to access the webinar archive and it's over 80 hours of training.

Loading Please Wait...

Completely Updated for 2016 - the NCI Online University and Learning Management System!

Thank you for visiting the new & improved NCI Online University - now with a robust Learning Management System (LMS).  There are many benefits with this upgrade, both for students and managers/owners.

Student Benefits:

  • View & track all of your completed training, both online and in-person
  • View earned certifications (expired, expiring and current)
  • Online & email notifications of expiring certifications
  • Your training & certification records follow you
  • Online training now available a la carte for everyone
  • Online courses are available 24/7, anywhere you have an internet connection
  • Streamlined approval process for online courses
  • Maintain your personal contact information online
  • Set up a personal email address for account recovery

Manager/Owner Benefits:

  • View employee certifications and completed training history
  • Online & email notifications of expiring certifications for the team
  • View entire team’s training status at-a-glance, or drill down by employee
  • Instantly approve or deny online courses for employees
  • Assign online courses for all employees
  • Enroll new employees in online training instantly
  • Register employees for live training